Welcome to the first blog of our MySCD User Guide on how to make the most of MySCD, your go-to customer portal. Whether you’re managing orders, tracking payments, or accessing resources, MySCD is designed to streamline your workflow and provide you with everything you need at your fingertips. In this blog, we’ll walk you through the main features of MySCD, focusing on the Dashboard, side menu, and key functionalities that will enhance your experience.

Dashboard: Your Central Hub

The Dashboard is the first screen you see when you log into MySCD. Think of it as your central hub, where you can get an overview of all the important aspects of your account. Here’s what you can expect:

  • Quick Links: These are shortcuts to frequently used features, saving you time and clicks. You can easily jump to essential sections like order submission, payment, or service requests.
  • Account Summary: A snapshot of your account, including outstanding balances, recent transactions, and any pending actions.
  • Digital Rebate Progress: If you’re eligible for digital rebates, this section will show you how close you are to reaching your goals. Track your progress at a glance.
  • Transactions and Orders: Keep track of your recent orders and transactions. This feature gives you a bird’s eye view of what’s happening with your account, so you’re always up-to-date.

Side Menu: Easy Navigation

On the left side of the screen, you’ll find a side menu that offers easy access to all the features you need. Here’s a breakdown of each section:

  • Orders (Lab and Clear Aligners): This section lets you track and manage all your orders. Whether it’s lab orders or clear aligner cases, you can view the status, make changes, or follow up directly from here.
  • Order Online: Ready to submit a new case? This option takes you directly to the order submission form, where you can input all your patient details and specifications. It’s a seamless way to keep things moving without any unnecessary steps.
  • My Account: Here you’ll find everything related to your account details. View your account summary, check your transaction history, and access your statements—all in one place.
  • Make a Payment: Paying your invoices is easy with this feature. You can choose to pay specific invoices, the total balance due, or a specified amount. It’s all about giving you flexibility and control over your payments.
  • Services: Need to book a courier pickup or order lab sheets? The Services section has you covered. You can also order team global satchels here, making it easy to keep your practice stocked and running smoothly.
  • Aligner Assessments: This section is dedicated to clear aligner orders. Track the progress of your cases and ensure that everything is on track for your patients.
  • Send Files: Securely upload and send files directly through MySCD. Whether it’s patient records, images, or other important documents, this feature ensures everything is in one place and easily accessible.
  • Download Centre: The Download Centre is your go-to resource library. Here, you’ll find product brochures, tutorials, price lists, and more. Everything you need to stay informed and efficient is just a click away.

Make the Most of MySCD

Navigating through MySCD is designed to be intuitive and user-friendly, managing your practice has never been easier. Whether you’re placing orders, tracking payments, or accessing resources, MySCD offers everything you need at your fingertips.

Be sure to read our other MySCD blogs, as we dive deeper into specific features and show you how to leverage MySCD for maximum efficiency. In the meantime, explore the portal and familiarise yourself with its many capabilities—you’ll soon see how it can enhance your day-to-day operations.

Want a visual walkthrough of everything covered in this blog? Check out our YouTube video below, where we explain each step and provide helpful tips to get you started. Don’t forget to like, comment, and subscribe for more updates!